To reserve your trip, we require a deposit of 20% of the trip cost. We reserve the right to increase the deposit amount for certain trips. The deposit payment can be made by wire transfer or credit card.
Cancellations & Refunds
We require written notification of cancellation from the traveler. Cancellation notifications received before final payment is due are subject to a cancellation fee equal to the deposit payments. Cancellation notifications received 2 weeks prior to travel dates are subject to a 90% cancellation fee. Cancellation notifications received within less than 2 weeks to travel dates are subject to a cancellation fee equal to 40% of the invoiced amount of the trip. No refunds are made for cancellations made less than 48 hours to travel dates. We make no exceptions to our cancellation policy for any reason and strongly recommend you purchase trip cancellation or interruption insurance to protect yourself from unexpected circumstances before or during your trip. We are not responsible for expenses incurred in preparation for or as a consequence of any cancelled trips, such as airline tickets. We recommend confirming your trip with us before making rail/air arrangements that might be non-refundable.